Frequently Asked Questions

Check most frequently asked questions here. If you still need help then please contact us via the chat feature on the bottom right hand corner of your screen.

We want you to love your travel wall art! If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a refund or exchange. Items must be returned in their original condition and packaging. Please note that custom orders or personalized items may not be eligible for return.

For damaged or defective items, contact us within 7 days of receiving your order with photos of the issue, and we’ll arrange a replacement or refund at no additional cost.

Our premium wood frames are crafted from high-quality pine and are available in four stunning finishes: black, white, natural wood, and dark brown wood. The frames are designed for durability and style, measuring 20-25mm (0.79"-0.98") thick and 10-14mm (0.4"-0.6") wide.

Shipping times vary depending on your location:

  • USA Orders: Typically arrive within 3-5 business days after processing.
  • International Orders: Delivery times range from 4-6 business days, depending on your region and local customs processing.

Processing your order usually takes 1-3 business days. Once shipped, you’ll receive a tracking number to monitor your delivery. If you need expedited shipping, feel free to contact us, and we’ll do our best to accommodate your request.

Our posters are printed on premium 200 gsm (80 lb) FSC-certified paper. This ensures durability, vibrant colors, and an eco-friendly choice that supports sustainable forestry.

Absolutely! Each poster comes pre-framed and ready to hang. We include hanging hardware with every order, making it simple to display your wall art in either horizontal or vertical orientation.

Yes, we provide bulk discounts for large orders, perfect for decorating offices, hotels, or other spaces. Contact us directly for a custom quote and details.

Of course, we offer a print-only option for customers who prefer to use their own frames. Simply select the "No Frame - Print Only" option on the product page before checkout. The poster will be shipped in secure, flat packaging to ensure it arrives in pristine condition.

If you don’t see a location you’re looking for, don’t worry! We offer custom design services. Simply contact us with the name of the location, and we’ll create a unique travel poster just for you. Additional fees and processing time may apply, and we’ll provide you with all the details before starting your custom order.