Shipping policy
Shipping Policy for Premium Travel Art
1. Shipping Locations
We currently ship to customers in the United States and internationally. Please note that international customers are responsible for any applicable customs fees or duties.
2. Shipping Rates
Shipping rates vary based on the size, weight, and destination of the order. The exact shipping costs will be calculated at checkout. We offer free shipping anywhere in the USA.
3. Order Processing
Orders are typically processed within 2-4 business days after the order is placed. If there are any unexpected delays, we will notify you by email.
4. Delivery Time
Delivery time will vary depending on the shipping method selected and the destination of the package. Generally, orders shipped within the United States should arrive within 5-8 business days after processing. International orders can take up to 1-2 weeks.
5. Package Protection
All artwork is carefully packaged to protect it during shipping. In case of damage during transit, please contact us immediately.
6. Shipping Carriers
We use trusted shipping carriers such as UPS, FedEx, DHL, and USPS. The specific carrier used for your order may vary based on the size and weight of the package and its destination.
7. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package until it arrives at your door.
8. Shipping Delays
Premium Travel Art is not responsible for unforeseen delays caused by the shipping carrier, such as due to weather or mechanical issues. We will do our best to help resolve any shipping issues.
9. Unclaimed/Returned Packages
If a package is returned to Premium Travel Art because it was unclaimed or the address provided was incorrect, the customer is responsible for the cost to re-ship the package.
10. Changes to Shipping Address
If you need to change the shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that we can change the address if the order has already been processed or shipped.
11. Contact Us
If you have any questions about our shipping policy, please contact us at premiumtraveldecor@gmail.com.
This policy was last updated on May 18th, 2023. We reserve the right to update or change our Shipping Policy at any time, and we encourage customers to review this policy periodically.
By purchasing from Premium Travel Art, you agree to this shipping policy.
Shipping Status:
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number. If you don’t receive a shipping confirmation email right away, don’t worry! We know the delivery date or date range provided at checkout and we’ll be sure to deliver the items within that timeframe.
Order changes:
Please contact us immediately with any changes to your order. Note that custom and pre-ordered pieces cannot be swapped for other designs.
Item not received:
If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. you’d wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us at support@premiumtravelart.store.
Customer Support:
Phone: +1 732-962-5026
Email: support@premiumtravelart.store
